Frequently Asked Questions
Everything you need to know about your Peloton gear.
How do I determine the right size for Peloton Apparel?
We provide a detailed size guide on each product page. Our apparel typically features a performance fit; if you prefer a looser feel, we recommend sizing up.
What is the return policy for workout gear?
We offer a 30-day return window for all unwashed and unworn items with original tags attached. Please note that for hygiene reasons, socks and undergarments are final sale.
Can I use my Peloton Membership credits on apparel?
Yes, select membership rewards and referral codes can be applied at checkout. Simply enter your unique code in the 'Discount Code' field.
How should I care for my high-performance fabrics?
To maintain the integrity of our technical fabrics, we recommend machine washing cold with like colors and hanging to dry. Avoid fabric softeners and bleach.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do you offer international shipping?
Currently, we ship to the United States, Canada, the United Kingdom, Germany, and Australia. Shipping rates and delivery times vary by region.